C9TAYA Privacy Policy
Information We May Collect
When you access C9TAYA, we may collect information needed to operate accounts, support platform access, protect users, and understand how our services are used.
- Account details may include your name, email address, Philippine phone number, identity information, and payment details submitted for account or transaction processing.
- Technical information may include your device type, browser, connection data, and related details that help us assess platform performance and access issues.
- We may record transaction information in PHP (₱). Necessary details may be shared with payment service providers and financial institutions to process valid payment requests.
- Cookies and similar technologies may be used to remember sessions, monitor platform activity, and understand general usage patterns.
- Usage records may include login activity, selected games, account actions, and betting history associated with your participation.
How We Use Your Information
Collected information may be used to manage the platform, improve the Philippine player experience, protect accounts, process eligible requests, and maintain reliable services.
- We may use submitted details to verify account ownership, review transactions, and apply appropriate account-security measures.
- Information may help us tailor platform content and send relevant promotional notices, subject to current preferences, eligibility rules, and campaign terms.
- Technical and usage data may be reviewed to identify system faults, investigate access problems, and improve service performance.
- Information may be processed when required to meet applicable legal obligations, valid court orders, or necessary compliance checks.
- Account details may also be used to respond to support enquiries concerning login access, games, payments, security, and responsible participation.
Cookies and Similar Technologies
Cookies may support session continuity, remember selected settings, and provide insights into how visitors navigate the website. These functions can help improve usability and platform reliability.
You can block or remove cookies through your browser settings. Please note that disabling them may affect login sessions or limit certain website features.
Data Retention and Protection
Personal data is retained only as needed for legitimate platform, transaction, security, and legal purposes. Information submitted through the website is protected through secure gateways and controlled access. Users should keep their login details private, use the platform only where permitted, and remember that gaming is strictly for adults aged 21+.
We use 128-bit SSL encryption and apply security controls to help protect personal data from unauthorised access, misuse, or disclosure.
Sharing Information with Third Parties
We do not sell your personal information. Limited data may be provided to payment service providers, financial institutions, or other authorised parties when needed to process requested services, meet legal obligations, or protect account security. These parties receive only the information required for the relevant purpose.
Your Privacy Rights
Subject to applicable Philippine law, you may request access to or correction of your personal information and ask about its use. Contact the support team for assistance. Identity verification may be required before an account-related request can be processed.
Policy Updates and Contact Details
C9TAYA may revise this privacy policy when its data practices or legal obligations change. Updates apply once posted on this site, so users should review this page regularly.
For privacy-related enquiries, email our support team at [email protected].
